Which action can users NOT take when viewing report results for selected patients?

When users are viewing report results for selected patients, they can perform various actions relevant to patient management and communication. However, the action of automatically sending medications is not an option available in this context.

The reason why this answer is correct lies in the nature of medication management within the EpicCare system. Typically, medications require direct interaction from healthcare providers, including assessment of the patient's condition and confirmation of the medication orders before they are administered or sent out. This ensures safety and appropriateness in prescribing, which can’t be bypassed by an automated process within the report viewing context.

In contrast, actions like creating a telephone encounter, placing bulk orders, and sending bulk communication are appropriate activities that could be initiated when reviewing patient data, as these can be part of the clinical workflow and patient engagement strategies. Therefore, the correct choice emphasizes the importance of controlled and intentional management of medications as opposed to an automated response.