When a nurse opens a telephone encounter via In Basket, which statement is true?

When a nurse opens a telephone encounter via In Basket, not needing to do a patient lookup is accurate. This means that once the nurse initiates the telephone encounter, the system is designed to automatically associate the call with the patient record based on context, such as the nurse's activities or notifications about the encounter. This functionality enhances efficiency by streamlining the process, allowing the nurse to focus on the content of the encounter rather than spending time searching for the patient's information.

Choosing this option indicates an understanding of how the EpicCare system facilitates user interactions and reduces redundancy in patient management processes. It reflects an efficient workflow that improves productivity within the care team by minimizing unnecessary steps in documenting phone encounters.