If Nurse Denver created a telephone encounter but did not finish it, can she access it via her My Open Encounters folder in In Basket?

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Nurse Denver can access the unfinished telephone encounter in her My Open Encounters folder within In Basket. This feature is designed to allow users to retrieve and continue working on encounters that have been started but not yet completed. The My Open Encounters folder serves as a workspace for clinicians to manage tasks and ensure that no entry is lost, allowing for continuity in patient care.

Options that suggest access is conditional, such as requiring the encounter to be submitted or marked as urgent, do not accurately reflect the functionality of the In Basket system. Unfinished encounters remain available for further editing regardless of their submission status or urgency marking, reaffirming the intuitive design of the In Basket to support clinicians in maintaining an organized and accessible workflow.

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